At Divyadeepika.in, we are committed to protecting the privacy of our visitors and users. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you visit our website (https://divyadeepika.in), use our mobile applications, or engage with our Vastu and astrology services (collectively, the “Services”). By using our Services, you consent to the practices described in this policy.
1. Information We Collect
We collect information to provide personalized Vastu and astrology services, improve user experience, and ensure the functionality of our platform. The types of information we may collect include:
Personal Information:
Contact Details: Name, email address, phone number, and postal address (e.g., when you register, request a consultation, or subscribe to newsletters).
Astrological Data: Date of birth, time of birth, place of birth, and gender (used to generate horoscopes, Vastu reports, or personalized predictions).
Payment Information: Billing details processed through third-party payment gateways (we do not store credit/debit card details or bank account information).
User-Generated Content: Feedback, comments, or inquiries submitted via contact forms, emails, or interactive features.
Account Information: Login credentials or social media details if you register using platforms like Google or Facebook.
Non-Personal Information:
Device and Usage Data: IP address, browser type, operating system, device identifiers, and browsing behavior (e.g., pages visited, time spent).
Cookies and Tracking Data: Information collected via cookies, web beacons, or similar technologies to analyze trends and personalize content.
Aggregated Data: Statistical data about website traffic or user demographics used for analytics and advertising.
Collection Methods:
Directly from you (e.g., when you fill out forms or request services).
Automatically through website analytics tools (e.g., Google Analytics).
From third parties (e.g., social media platforms or payment processors).
2. How We Use Your Information
We use the collected information to:
Deliver Services: Generate personalized horoscopes, Vastu recommendations, or consultation reports based on your birth details or property specifications.
Enhance User Experience: Customize content, such as daily horoscopes, Vastu tips, or promotional offers, based on your preferences.
Communicate: Send transactional emails (e.g., consultation confirmations), newsletters, or updates about our Services (with an option to opt out).
Analytics: Analyze website performance, user behavior, and traffic patterns to improve our Services.
Advertising: Display targeted ads for Vastu products, astrology services, or related offerings, often through third-party ad networks.
Customer Support: Address your queries, resolve issues, or process requests related to our Services.
Legal Compliance: Fulfill legal obligations or respond to regulatory requirements.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect usage data. These include:
Essential Cookies: Necessary for website functionality (e.g., maintaining user sessions).
Performance Cookies: Track anonymized data for analytics (e.g., via Google Analytics).
Advertising Cookies: Enable personalized ads through third-party networks.
You can manage cookie preferences through your browser settings, but disabling cookies may limit website functionality. For more details, refer to our [Cookie Policy, if available].
4. Sharing Your Information
We may share your information with:
Service Providers: Third-party vendors (e.g., payment gateways, cloud hosting providers, or analytics platforms) who assist in delivering our Services. These providers are contractually obligated to protect your data.
Advertisers: Anonymized or aggregated data may be shared with ad networks to measure campaign effectiveness or target relevant ads.
Business Partners: Affiliates or partners offering complementary Vastu or astrology services, with your consent where required.
Legal Authorities: If required by law, court order, or regulatory body to comply with legal obligations or protect our rights.
We do not sell your personal information to third parties for marketing purposes without your explicit consent.
5. Data Security
We implement reasonable security measures, such as SSL encryption, secure servers, and access controls, to protect your information from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security, and you share information at your own risk.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy (e.g., providing Vastu consultations) or as required by law. For example:
Account data is retained while your account is active.
Transactional data may be kept for legal or auditing purposes.
You may request deletion of your data, subject to legal retention obligations.
7. Your Data Protection Rights
Under applicable Indian laws, including the Digital Personal Data Protection Act, 2023, you have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Update inaccurate or incomplete information.
Deletion: Request removal of your personal data, subject to legal exceptions.
Restriction: Limit the processing of your data under certain conditions.
Objection: Opt out of marketing communications or object to specific data processing.
Portability: Request transfer of your data to another service provider, where feasible.
To exercise these rights, contact us at [insert contact email, e.g., support@divyadeepika.in].
8. Third-Party Links
Our website may contain links to external sites (e.g., social media platforms, payment gateways, or affiliate partners). These sites have their own privacy policies, and we are not responsible for their practices. We recommend reviewing their policies before sharing information.
9. International Data Transfers
If we use servers or service providers outside India (e.g., for cloud storage or analytics), your data may be transferred internationally. We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.
10. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us to have it removed.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly.
12. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
+91 90358 78224
Info@divyadeepika.in